---
name: General Help Request
about: Create a general help request

---
<!--
* If you have some error the first thing you should do is to check "Manage » Logs » App Logs"! If there are any errors there - make sure to provide them in the issue.
* Have you read FAQ? https://github.com/freescout-helpdesk/freescout/wiki/FAQ
* If you have "Whoops something went wrong" error see: https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#11-troubleshooting
* Before creating an issue try to disable all non-official modules and remove all custom code from your FreeScout and see if the issue still persists.
* Feature requests for modules should be posted here: https://freescout.net/request-feature/
* Docker questions should go here: https://github.com/tiredofit/docker-freescout/issues
* Create separate issues for different topics - no need to mix all your problems into one issue.
* Questions on issues with payments for modules should be sent by email: https://freescout.net/contact-us/
* Don't forget that you are not the project manager. Try to be humble, polite, friendly and positive. Otherwise your account may be banned (and it can't be undone).
* Mentioning how much you've spent on modules is also the way to be banned.

Still here? Well clean this out and go ahead :)
-->

PHP version: 
FreeScout version: 
Database: MySQL / PostgreSQL
Are you using CloudFlare: Yes / No
Are you using non-official modules: Yes / No